Reason 1:
Rithmic's servers are unavailable during scheduled market closures, including daily market breaks and weekends. During these periods, you may experience connection or login issues until the servers come back online.
Please try connecting again at:
• 6:00 PM ET on trading days following the daily market break
• 1:00 PM ET on Sunday when the Rithmic servers reopen for the week
If you continue to experience issues after these times, please let us know, and we'll be happy to assist.
Reason 2:
For new users using Rithmic Data Feed: make sure you have signed the Rithmic online agreements before trying to connect to a third-party trading platform. You can do that from your browser: https://signup.rithmic.com/apps.html
Reason 3:
Kindly double-check if you've selected the correct settings
System: Rithmic Paper Trading
Gateway: Chicago Area
Windows users: make sure Market Data is ON

