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Troubleshoot: Rithmic login issues

Reason 1:

Rithmic's servers are unavailable during scheduled market closures, including daily market breaks and weekends. During these periods, you may experience connection or login issues until the servers come back online.
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Please try connecting again at:

6:00 PM ET on trading days following the daily market break
• 1:00 PM ET on Sunday when the Rithmic servers reopen for the week


If you continue to experience issues after these times, please let us know, and we'll be happy to assist.

Reason 2:

For new users using Rithmic Data Feed: make sure you have signed the Rithmic online agreements before trying to connect to a third-party trading platform. You can do that from your browser: https://signup.rithmic.com/apps.html

Reason 3:

Kindly double-check if you've selected the correct settings

  • System: Rithmic Paper Trading

  • Gateway: Chicago Area

  • Windows users: make sure Market Data is ON

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